FAQ for Custom Orders

Can I get a custom color or size?
Yes, you can select a custom color or size from the options.

Can you customize some parts of this item in another color?
yes, we can also customize your sign to have different parts in different colors. Be sure to add this request within the order note area when you add it to cart.

Can I upload images to be made into a custom sign? Is it possible to get a neon light copy of my logo?
Yes, we can customize any design, logo, icon, pattern or text. You can upload images through the customizer page.

Is it possible to order a neon sign in another language?
Yes, We can also customize it in any language, like Spanish / French / German / Arabic / Japanese / Chinese / Korean / Portuguese.

Can I pick a custom font?
We have 400 standard fonts to choose from, and if you want to specify a custom font of choice, you can enter the font name (or the URL to the font) in the order note area when you add it to cart.

Is it possible to customize a neon sign in my handwriting?
Yes, you can upload an image through the customizer page.

How long are the cables? Can you customize the length of the cable?
Each neon light comes with 10 ft cables. Yes, you can enter a note in the order note area or send us an email with your order number and we will customize the length of the cables for you.

Can you customize the color of the backplane?
The standard color of the backplane is clear/transparent, but we can offer different colors (including the mirror backplane). You can enter the color name in the order note area when you place an order.

How does it look during the day?
Beautiful! The transparent wires are almost invisible and do not ruin the aesthetic of the piece. It looks very clean and neat.